<p>
	Dear Mr. Jones:<br /> 
We very much regret to learn form your letter of 2nd March that you are not satisfied with the dress materials supplied to your order No.9578 <br /> 
From what you say it seems possible that some mistakes has been made in our selection of the materials meant for you and we are arranging for our Mr. Yang<br />  to call on you later this week to compare the materials supplied with the samples form which your ordered them.<br />  
If it is found that our selection faulty, then you can most certainly rely on us to replace the materials. In any case,<br />  we are willing to take the materials back and, if we can not supply what you want,<br />  to cancel your order, though do this reluctantly since we have no wish to lose your custom. <br /> 
Sincerely,
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