73015b67d6be6d09e7e7bba4ce81e3c64a6b2bc1.svn-base 28.5 KB
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360 361 362 363 364 365 366 367 368 369 370 371 372 373 374 375 376 377 378 379 380 381 382 383 384 385 386 387 388 389 390 391 392 393 394 395 396 397 398 399 400 401 402 403 404 405 406 407 408 409 410 411 412 413 414 415 416 417 418 419 420 421 422 423 424 425 426 427 428 429 430 431 432 433 434 435 436 437 438 439 440 441 442 443 444 445 446 447 448 449 450 451 452 453 454 455 456 457 458 459 460 461 462 463 464 465 466 467 468 469 470 471 472 473 474 475 476 477 478 479 480 481 482 483 484 485 486 487 488 489 490 491 492 493 494 495 496 497 498 499 500 501 502 503 504 505 506 507 508 509 510 511 512 513 514 515 516 517 518 519 520 521 522 523 524 525 526 527 528 529 530 531 532 533 534 535 536 537 538 539 540 541 542 543 544 545 546 547 548 549 550 551 552 553 554 555 556 557 558 559 560 561 562 563 564 565 566 567 568 569 570 571 572 573 574 575 576 577 578 579 580 581 582 583 584 585 586 587 588 589 590 591 592 593 594 595 596 597 598 599 600 601 602 603 604 605 606 607 608 609 610 611 612 613 614 615 616 617 618 619 620 621 622 623 624 625 626 627 628 629 630 631 632 633 634 635 636 637 638 639 640 641 642 643 644 645 646 647 648 649 650 651 652 653 654 655 656 657 658 659 660 661 662 663 664 665 666 667 668 669 670 671 672 673 674 675 676 677 678 679 680 681 682 683 684 685 686 687 688 689 690 691 692 693 694 695 696 697 698 699 700 701 702 703 704 705 706 707 708 709 710 711 712 713 714 715 716 717 718 719 720 721 722 723 724 725 726 727 728 729 730 731 732 733 734 735 736 737 738 739 740 741 742 743 744 745 746 747 748 749 750 751 752 753 754 755 756 757 758 759 760 761 762 763 764 765 766 767 768 769 770 771 772 773 774 775 776 777 778 779 780 781 782 783 784 785 786 787 788 789 790 791 792 793 794 795 796 797 798 799 800 801 802 803 804 805 806 807 808 809 810 811 812 813 814 815 816 817 818 819 820 821 822 823 824 825 826 827 828 829 830 831 832 833 834 835 836 837 838 839 840 841 842 843 844 845 846 847 848 849 850 851 852 853 854 855 856 857 858 859 860 861 862 863 864 865 866 867 868 869 870 871 872 873 874 875 876 877 878 879 880 881 882 883 884 885 886 887 888 889 890 891 892 893 894 895 896 897 898 899 900 901 902 903 904 905 906 907 908 909 910 911 912 913 914 915 916 917 918 919 920 921 922 923 924 925 926 927 928 929 930 931 932 933 934 935 936 937 938 939 940 941 942 943 944 945 946 947 948 949 950 951 952 953
package com.espeed.action;

import java.io.IOException;
import java.io.PrintWriter;
import java.io.UnsupportedEncodingException;
import java.net.URLDecoder;
import java.sql.Connection;
import java.sql.PreparedStatement;
import java.sql.ResultSet;
import java.util.ArrayList;
import java.util.Arrays;
import java.util.Enumeration;
import java.util.HashMap;
import java.util.List;
import java.util.Map;
import java.util.Map.Entry;
import java.util.concurrent.ExecutorService;
import java.util.concurrent.Executors;
import java.util.regex.Pattern;

import javax.servlet.http.Cookie;
import javax.servlet.http.HttpServletRequest;
import javax.servlet.http.HttpServletResponse;

import net.sf.json.JSONArray;
import net.sf.json.JSONObject;

import org.apache.commons.lang.StringUtils;
import org.apache.struts2.ServletActionContext;

import com.espeed.reading.util.ConfigPath;
import com.espeed.reading.util.ConstantUtil;
import com.espeed.reading.util.DBUtil;
import com.espeed.reading.util.DateFormat;
import com.espeed.reading.util.HttpUtil;
import com.espeed.reading.util.NetworkUtil;
import com.espeed.reading.util.TrackServiceUtil;
import com.espeed.reading.util.TrackUtil;
import com.espeed.reading.util.WebmailDBUtil;
import com.espeed.ua.UserAgent;
import com.opensymphony.xwork2.ActionSupport;

/**
 * 
 * @项目名称: 邮件跟踪系统
 * @版权所有: 深圳市科飞时速网络技术有限公司(0755-88843776)
 * @技术支持: info@21gmail.com
 * @单元名称: 邮件跟踪系统action
 * @开始时间: 2018-6-1
 * @开发人员: 杨志钊
 */
public class TrackAction extends ActionSupport {

	private static final long serialVersionUID = 1L;

	private Object responseData;

	private static final Pattern ipPattern = Pattern.compile("[\\d\\.]*");
	private static final String defaultToUrl = ConfigPath.getDefaultToUrl();

	private static final String allowIp = ConfigPath.getAllowIp();
	private static String cloudServiceUrl = ConfigPath.getCloudServiceUrl();
	private static final String controlCentreUrl = ConfigPath
			.getControlCentreUrl();

	// 创建一个定长线程池,可控制线程最大并发数,超出的线程会在队列中等待
	private static ExecutorService fixedThreadPool = Executors
			.newFixedThreadPool(3);
	private static final Pattern emailPattern = Pattern.compile(ConfigPath
			.getEmailPattern());

	HttpServletRequest request = ServletActionContext.getRequest();
	HttpServletResponse response = ServletActionContext.getResponse();
	
	public void recordFromMail2() {
		fixedThreadPool.execute(new Runnable() {

			public void run() {
				try {
					System.out.println("in");
					TrackUtil.test(request, response);
				} catch (Exception e) {
					e.printStackTrace();
				}
			}
		});
	}
	
	@SuppressWarnings("unchecked")
	private JSONObject initParam() {
		JSONObject param = new JSONObject();
		
		Map<String, String[]> map = request.getParameterMap();
		if (map != null && map.size() > 0) {
			for (Entry<String, String[]> entry : map.entrySet()) {
				if (entry.getValue() == null || entry.getValue().length == 0) {
					continue;
				}
				
				if (entry.getValue().length > 1) {
					param.put(entry.getKey(),
							StringUtils.join(entry.getValue(), ","));
				} else {
					param.put(entry.getKey(), entry.getValue()[0].trim());
				}
			}
		}
		Enumeration<String> enums = request.getAttributeNames();
		if (enums != null) {
			while (enums.hasMoreElements()) {
				String name = (String) enums.nextElement();
				param.put(name, request.getAttribute("name"));
			}
		}
		
		return param;
	}

	public void recordFromMail() {
		String ywxTo = request.getParameter("ywxTo");
		String ywxType = request.getParameter("ywxType");

		if (ywxTo == null || ywxTo.trim().isEmpty()
				|| ywxTo.trim().equalsIgnoreCase("null")) {
			ywxTo = defaultToUrl;
		} else {
			if (ywxType != null) {
				// 受访问资源类型,0营销邮邮件、1营销邮邮件HTML页面、2易外销用户站点、3和9(sale100.com独立)营销邮邮件里需要跟踪的超链、4营销邮邮件HTML页面里需要跟踪的超链、5易外销邮件、6易外销邮件里需要跟踪的超链、7询盘、8社交帖子
				if (ywxType == "8") {
					TrackUtil.recordFromHtmlInfo(request, response);
				} else {

					String uid = null;
					final List<String> emails = new ArrayList<String>();
							
					String toMail = null;
					if (StringUtils.isNotEmpty(request.getParameter("ywxMail"))) {
						// 点读地址
						try {
							toMail = (request.getParameter("ywxMail") != null && request
									.getParameter("ywxMail").startsWith("3D")) ? URLDecoder.decode(request
											.getParameter("ywxMail").replaceFirst("3D", ""), "UTF-8")
											: URLDecoder.decode(request.getParameter("ywxMail"), "UTF-8");
									
							
						} catch (UnsupportedEncodingException e2) {
							e2.printStackTrace();
						}

					}	
					

					Cookie[] cookies = request.getCookies();

					if (cookies != null && cookies.length > 0) {

						for (Cookie cookie : cookies) {
							if (ConstantUtil.USER_IDENTITY_COOKIE.equals(cookie
									.getName())) {
								uid = cookie.getValue();
							}
							if (cookie.getName().startsWith(
									ConstantUtil.EMAIL_IDENTITY_COOKIE)) {
								if (cookie.getValue() != null
										&& emailPattern.matcher(cookie.getValue())
												.matches()) {

									emails.add(cookie.getValue());
								}
							}
						}
					}
					
					// 设置cookie
					String serverDomain = request.getServerName();
					int len = 0;
					if (!ipPattern.matcher(serverDomain).matches()) {

						String[] domains = serverDomain.split("\\.");
						len = domains.length;
						if (len > 2) {
							serverDomain = domains[len - 2] + "."
									+ domains[len - 1];
						}
					}
					
					Cookie cookie = new Cookie(ConstantUtil.USER_IDENTITY_COOKIE,
							uid);
					cookie.setMaxAge(ConstantUtil.HALF_CENTURY);
					cookie.setDomain(serverDomain);

					response.addCookie(cookie);

					len = emails.size();

					for (int i = 0; i < len; i++) {
						cookie = new Cookie(ConstantUtil.EMAIL_IDENTITY_COOKIE
								+ "_" + i, emails.get(i));
						cookie.setMaxAge(ConstantUtil.HALF_CENTURY);
						cookie.setDomain(serverDomain);

						response.addCookie(cookie);
					}
					
					if (toMail != null && !emails.contains(toMail)) {
						emails.contains(toMail);
					}
					
					final JSONObject param = this.initParam();
					param.put("uid", uid);
					String jsessionId = request.getSession().getId();
					param.put("jsessionId", jsessionId);
					String ip = "unknown";
					try {
						ip = NetworkUtil.getIpAddress(request);
					} catch (IOException e1) {
						e1.printStackTrace();
					}
					param.put("ip", ip);
					String agentString = request.getHeader("User-Agent");
					String referer = request.getParameter("ywxReferrer");
					param.put("agentString", agentString);
					param.put("referer", referer);
					String language = request.getLocale().getLanguage();
					param.put("language", language);
					param.put("country", request.getLocale().getCountry());
					
					if (Arrays.asList("3", "6", "9").contains(ywxType)) {
						
						try {
							
							fixedThreadPool.execute(new Runnable() {
								
								public void run() {
									try {
										TrackUtil.recordFromOriginalMailInfo(param, emails);
									} catch (Exception e) {
										e.printStackTrace();
									}
								}
							});
							
						} catch (Exception e) {
							e.printStackTrace();
						}
					} else if (ywxType.equals("2") || ywxType.equals("4")) {
						
						fixedThreadPool.execute(new Runnable() {
							
							public void run() {
								try {
									TrackUtil.recordFromHtmlInfo2(param, emails);
								} catch (Exception e) {
									e.printStackTrace();
								}
							}
						});
						
					}
				}
			}
		}

		try {
			ywxTo = URLDecoder.decode(ywxTo, "UTF-8");
			if (ywxTo.contains("?")) {
				ywxTo = ywxTo + "&ywxMark=true";
			} else {
				ywxTo = ywxTo + "?ywxMark=true";
			}
			if (ywxTo.toLowerCase().startsWith("http://") 
					|| ywxTo.toLowerCase().startsWith("https://")) {
				
				response.sendRedirect(ywxTo);
			} else {
				request.setAttribute("ywxTo", ywxTo);
				request.getRequestDispatcher("dispatcher.jsp").forward(request, response);	
			}
		} catch (Exception e) {
			e.printStackTrace();
		}

	}

	public String recordFromHTML() {

		responseData = "SUCCESS";

		String ywxType = request.getParameter("ywxType");
		// 受访问资源类型,0营销邮邮件、1营销邮邮件HTML页面、2易外销用户站点、3营销邮邮件里需要跟踪的超链、4营销邮邮件HTML页面里需要跟踪的超链、5易外销邮件、6易外销邮件里需要跟踪的超链、7询盘
		if (ywxType != null && (Arrays.asList("1", "2", "7", "8").contains(ywxType))) {
			TrackUtil.recordFromHtmlInfo(request, response);
		}

		return SUCCESS;
	}

	public String getCustomers() {

		Map<String, Object> result = TrackUtil.getUserId(request
				.getParameter("token"));
		if (!result.get("code").equals(200)) {
			responseData = result;
			return SUCCESS;
		}

		String userIds = request.getParameter("userIds");
		Integer currentPage = request.getParameter("currentPage") == null ? null
				: Integer.valueOf(request.getParameter("currentPage"));
		Integer pageSize = request.getParameter("pageSize") == null ? null
				: Integer.valueOf(request.getParameter("pageSize"));
		Integer sortType = request.getParameter("sortType") == null ? null
				: Integer.valueOf(request.getParameter("sortType"));
		String searchWord = request.getParameter("searchWord");
		responseData = TrackServiceUtil.getCustomers(userIds, currentPage,
				pageSize, sortType, searchWord);

		return SUCCESS;
	}

	public String getRecords() {

		Map<String, Object> result = TrackUtil.getUserId(request
				.getParameter("token"));
		if (!result.get("code").equals(200)) {
			responseData = result;
			return SUCCESS;
		}

		String userIds = request.getParameter("userIds");
		Integer currentPage = request.getParameter("currentPage") == null ? null
				: Integer.valueOf(request.getParameter("currentPage"));
		Integer pageSize = request.getParameter("pageSize") == null ? null
				: Integer.valueOf(request.getParameter("pageSize"));
		Integer sortType = request.getParameter("sortType") == null ? null
				: Integer.valueOf(request.getParameter("sortType"));
		String value = request.getParameter("value");
		responseData = TrackServiceUtil.getRecords(userIds, currentPage,
				pageSize, value, sortType);

		return SUCCESS;
	}

	public String changeStatus() {

		Map<String, Object> result = TrackUtil.getUserId(request
				.getParameter("token"));
		if (!result.get("code").equals(200)) {
			responseData = result;
			return SUCCESS;
		}

		String ids = request.getParameter("ids");
		Integer status = request.getParameter("status") == null ? null
				: Integer.valueOf(request.getParameter("status"));

		responseData = TrackUtil.changeStatus(ids, status);

		return SUCCESS;
	}

	public String updateCustomerIds() {

		Map<String, Object> result = TrackUtil.getUserId(request
				.getParameter("token"));
		if (!result.get("code").equals(200)) {
			responseData = result;
			return SUCCESS;
		}

		Long id = request.getParameter("id") == null ? null : Long
				.valueOf(request.getParameter("id"));
		Integer customerId = request.getParameter("customerId") == null ? null
				: Integer.valueOf(request.getParameter("customerId"));

		responseData = TrackUtil.updateCustomerIds(id, customerId);

		return SUCCESS;
	}

	public String countLink() {

		Integer userId = request.getParameter("userId") == null ? null
				: Integer.valueOf(request.getParameter("userId"));
		String mailUid = request.getParameter("mailUid") == null ? null
				: request.getParameter("mailUid");

		responseData = TrackServiceUtil.countLink(userId, mailUid);

		return SUCCESS;
	}

	public String getCountLinks() {

		Integer userId = request.getParameter("userId") == null ? null
				: Integer.valueOf(request.getParameter("userId"));
		String mailUid = request.getParameter("mailUid") == null ? null
				: request.getParameter("mailUid");
		Integer currentPage = request.getParameter("currentPage") == null ? null
				: Integer.valueOf(request.getParameter("currentPage"));
		Integer pageSize = request.getParameter("pageSize") == null ? null
				: Integer.valueOf(request.getParameter("pageSize"));

		responseData = TrackServiceUtil.getCountLinks(userId, mailUid,
				currentPage, pageSize);

		return SUCCESS;
	}

	public void getRecordInfos() {
		PrintWriter writer = null;

		try {
			String ip = NetworkUtil.getIpAddress(request);

			if (allowIp.contains(ip)) {

				Long id = request.getParameter("id") == null ? null : Long
						.valueOf(request.getParameter("id"));

				responseData = TrackUtil.getRecordInfos(id);
			} else {

				responseData = new ArrayList<Object>();
			}

			response.setCharacterEncoding("UTF-8");
			response.setContentType("application/json;charset=UTF-8");

			writer = response.getWriter();

			writer.println(JSONArray.fromObject(responseData).toString());
			writer.flush();

		} catch (IOException e) {
			e.printStackTrace();
		} finally {
			if (writer != null) {
				writer.close();
			}
		}

	}

	public String getLinkTracks() {

		Map<String, Object> result = TrackUtil.getUserId(request
				.getParameter("token"));
		if (!result.get("code").equals(200)) {
			responseData = result;
			return SUCCESS;
		}

		Integer userId = request.getParameter("userId") == null ? Integer
				.valueOf(result.get("data").toString()) : Integer
				.valueOf(request.getParameter("userId"));

		Integer sortType = request.getParameter("sortType") == null ? null
				: Integer.valueOf(request.getParameter("sortType"));
		Integer companyId = request.getParameter("companyId") == null ? null
				: Integer.valueOf(request.getParameter("companyId"));
		String mailUid = request.getParameter("mailUid");

		responseData = TrackServiceUtil.getLinkTracks(userId, companyId,
				mailUid, sortType);

		return SUCCESS;
	}

	public String checkIp() {

		Map<String, Object> result = TrackUtil.getUserId(request
				.getParameter("token"));
		if (!result.get("code").equals(200)) {
			responseData = result;
			return SUCCESS;
		}
		Long id = request.getParameter("id") == null ? null : Long
				.valueOf(request.getParameter("id"));

		Integer type = request.getParameter("type") == null ? null : Integer
				.valueOf(request.getParameter("type"));

		String ip = request.getParameter("ip");

		responseData = TrackServiceUtil.checkIp(type, id, ip);

		return SUCCESS;
	}

	public String getEmailRecords() {

		Map<String, Object> result = TrackUtil.getUserId(request
				.getParameter("token"));
		if (!result.get("code").equals(200)) {
			responseData = result;
			return SUCCESS;
		}

		Integer currentPage = request.getParameter("currentPage") == null ? null
				: Integer.valueOf(request.getParameter("currentPage"));
		Integer pageSize = request.getParameter("pageSize") == null ? null
				: Integer.valueOf(request.getParameter("pageSize"));
		Integer sortType = request.getParameter("sortType") == null ? null
				: Integer.valueOf(request.getParameter("sortType"));
		Integer companyId = request.getParameter("companyId") == null ? null
				: Integer.valueOf(request.getParameter("companyId"));
		String email = request.getParameter("email");

		responseData = TrackServiceUtil.getEmailRecords(companyId, email,
				currentPage, pageSize, sortType);

		return SUCCESS;
	}

	public void downloadTrackFile() {
		String trackId = request.getParameter("trackId");
		String token = request.getParameter("token");

		// 下载类型:0追踪文件,1分享文件
		int type = 0;

		if (trackId != null) {
			try {
				trackId = Long.valueOf(trackId).toString();
			} catch (Exception e) {
				trackId = null;
			}
		} else {
			type = 1;
		}

		if (trackId != null) {
			final long id = Long.valueOf(trackId);
			// 异步计算下载数
			fixedThreadPool.execute(new Runnable() {

				public void run() {
					countDownloadNum(id);
				}
			});
		}

		String url = cloudServiceUrl + "/file/download?type=" + type
				+ "&accessTokens=" + token;
		try {
			response.sendRedirect(url);
		} catch (IOException e) {
			e.printStackTrace();
		}

	}

	private void countDownloadNum(Long trackId) {
		Connection conn = null;
		PreparedStatement ps = null;
		// 结果集对象
		ResultSet rs = null;
		String sql = null;

		try {
			conn = DBUtil.getConnection();

			sql = "update ts_file_track set is_download = 1, download_count = download_count + 1 where id = ?";
			ps = conn.prepareStatement(sql);
			ps.setObject(1, trackId);

			ps.executeUpdate();

			conn.commit();

		} catch (Exception e) {
			System.out.println("计算追踪附件下载数异常:" + e.getClass().getName() + "-->"
					+ e.getMessage());
		} finally {
			DBUtil.close(rs, ps, conn);
		}
	}

	public String recordTrackFile() {

		Integer userId = request.getParameter("userId") == null ? null
				: Integer.valueOf(request.getParameter("userId"));
		Integer companyId = request.getParameter("companyId") == null ? null
				: Integer.valueOf(request.getParameter("companyId"));
		Integer pageNumber = request.getParameter("pageNumber") == null ? null
				: Integer.valueOf(request.getParameter("pageNumber"));
		Long accessTime = request.getParameter("accessTime") == null ? null
				: Long.valueOf(request.getParameter("accessTime"));
		String to = request.getParameter("to");
		String trackId = request.getParameter("trackId");

		System.out.println("开始记录附件浏览记录:to=" + to + ",userId=" + userId
				+ ",companyId=" + companyId + ",pageNumber=" + pageNumber
				+ ",accessTime=" + accessTime + ",trackId=" + trackId);

		Map<String, Object> result = new HashMap<String, Object>();

		if (userId == null) {
			result.put("code", 400);
			result.put("success", false);
			result.put("msg", "参数缺失,未指定用户ID");
			System.err.println("参数缺失,未指定用户ID");
			responseData = result;
			return SUCCESS;
		}
		if (companyId == null) {
			result.put("code", 400);
			result.put("success", false);
			result.put("msg", "参数缺失,未指定企业ID");
			System.err.println("参数缺失,未指定企业ID");
			responseData = result;
			return SUCCESS;
		}
		if (pageNumber == null) {
			result.put("code", 400);
			result.put("success", false);
			result.put("msg", "参数缺失,未指定页数");
			System.err.println("参数缺失,未指定页数");
			responseData = result;
			return SUCCESS;
		}
		if (accessTime == null) {
			result.put("code", 400);
			result.put("success", false);
			result.put("msg", "参数缺失,未指定访问时长");
			System.err.println("参数缺失,未指定访问时长");
			responseData = result;
			return SUCCESS;
		}
		if (to == null) {
			result.put("code", 400);
			result.put("success", false);
			result.put("msg", "参数缺失,未指定邮箱");
			System.err.println("参数缺失,未指定邮箱");
			responseData = result;
			return SUCCESS;
		}
		if (trackId == null) {
			result.put("code", 400);
			result.put("success", false);
			result.put("msg", "参数缺失,未指定追踪ID");
			System.err.println("参数缺失,未指定追踪ID");
			responseData = result;
			return SUCCESS;
		}

		to = to.trim();

		if (!emailPattern.matcher(to).matches()) {
			result.put("code", 400);
			result.put("success", false);
			result.put("msg", "邮箱格式错误:" + to);
			System.err.println("邮箱格式错误:" + to);
			responseData = result;
			return SUCCESS;
		}

		Connection conn = null;
		PreparedStatement ps = null;
		// 结果集对象
		ResultSet rs = null;
		String sql = null;

		try {
			String ip = NetworkUtil.getIpAddress(request);
			if (ip == null || ip.equalsIgnoreCase("unknown")
					|| ip.equalsIgnoreCase("null")) {
				result.put("code", 400);
				result.put("success", false);
				result.put("msg", "无法获取ip");
				System.err.println("无法获取ip");
				responseData = result;
				return SUCCESS;
			}
			// 解析ip
			String url = controlCentreUrl + "/webservice/ip";
			Map<String, Object> params = new HashMap<String, Object>();
			params.put("ip", ip);

			String continent = null;
			String country = null;
			String province = null;
			String city = null;
			String address = null;
			String netProvider = null;

			Map<String, Object> resp = HttpUtil.doGet(url, params);
			if (resp.get("code").equals(200)) {

				Object data = resp.get("data");

				JSONObject json = JSONObject.fromObject(data);

				if (json.getInt("code") == 200) {
					json = JSONObject.fromObject(json.get("result"));

					netProvider = json.getString("isp");
					continent = json.getString("land");
					country = json.getString("country");
					province = json.getString("prov");
					city = json.getString("city");
					address = json.getString("dist");
				} else {
					System.err.println("ip解析失败:" + json.get("result"));
				}

			} else {
				System.err.println("ip解析失败:" + resp.get("msg"));
			}

			conn = DBUtil.getConnection();

			String agentString = request.getHeader("User-Agent");
			UserAgent userAgent = UserAgent.parseUserAgentString(agentString);
			String language = request.getLocale().getLanguage();
			if (request.getLocale().getCountry() != null
					&& !request.getLocale().getCountry().trim().isEmpty()) {
				language += "-" + request.getLocale().getCountry();
			}

			sql = "insert into ts_file_access(user_id,company_id,file_track_id,page_number,ip,jsession_id,continent,country,province,city,address,device_type,browser_name,language,net_provider,user_agent,access_time,access_email,create_time,os,customer_id) values(?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?)";
			ps = conn.prepareStatement(sql);
			ps.setObject(1, userId);// 用户id
			ps.setObject(2, companyId);// 企业id
			ps.setObject(3, trackId);// 追踪id
			ps.setObject(4, pageNumber);// 访问页数
			ps.setObject(5, ip);// 客户端ip
			ps.setObject(6, request.getSession().getId());// 回话id
			ps.setObject(7, continent);// 访问者所属洲
			ps.setObject(8, country);// 访问者所属国际
			ps.setObject(9, province);// 访问者所属省份
			ps.setObject(10, city);// 访问者所属城市
			ps.setObject(11, address);// 访问者所属详细地址
			ps.setObject(12, TrackUtil.getDeviceType(userAgent));// 设备类型
			ps.setObject(13, userAgent.getBrowser().getName());// 浏览器名称
			ps.setObject(14, language);// 浏览器设置的语言
			ps.setObject(15, netProvider);// 网络接入商
			ps.setObject(16, agentString);// 浏览器ua
			ps.setObject(17, accessTime);// 访问时长,单位秒
			ps.setObject(18, to);// 客户邮箱
			ps.setObject(19, DateFormat.getNowDate());// 创建时间
			ps.setObject(20, userAgent.getOperatingSystem().getName());// 操作系统名称
			ps.setObject(21, WebmailDBUtil.getCustomerId(userId, to));// 客户id

			ps.executeUpdate();
			
			sql = "select mail_uid from ts_file_track where id = ?";
			ps = conn.prepareStatement(sql);
			ps.setObject(1, trackId);
			
			String mailUid = null;
			
			rs = ps.executeQuery();
			
			if (rs.first()) {
				mailUid = rs.getString(1);
			}
			
			if (mailUid != null) {
				Connection conn2 = null;
				PreparedStatement ps2 = null;
				ResultSet rs2 = null;
				int tryCount = 0;
				
				while (conn2 == null && tryCount < 3) {
					tryCount++;
					try {
						conn2 = WebmailDBUtil.getConnection();
					} catch (Exception e) {
						e.printStackTrace();
						try {
							Thread.sleep(5000);
						} catch (InterruptedException ex) {
							ex.printStackTrace();
						}
					}
				}
				
				sql = "select id from attr_link_count where mail_uid = ?";
				ps2 = conn2.prepareStatement(sql);
				ps2.setObject(1, mailUid);
				rs2 = ps2.executeQuery();
				if (rs2.first()) {//已存在
					int cou = rs2.getInt(1);
					
					rs2.close();
					ps2.close();
					
					sql = "update attr_link_count set file_count = file_count + 1 where id = ?";
					ps2 = conn2.prepareStatement(sql);
					ps2.setObject(1, cou);
					ps2.executeUpdate();
				} else {//未存在
					rs2.close();
					ps2.close();
					
					sql = "insert into attr_link_count(mail_uid,file_count,link_count) values(?,?,?)";
					ps2 = conn2.prepareStatement(sql);
					ps2.setObject(1, mailUid);
					ps2.setObject(2, 1);
					ps2.setObject(3, 0);
					ps2.executeUpdate();
				}
				
				//conn2.commit();
				
				WebmailDBUtil.close(rs2, ps2, conn2);
			}
			
			conn.commit();

		} catch (Exception e) {
			System.err.println("记录附件浏览记录异常:" + e.getClass().getName() + "-->"
					+ e.getMessage());
		} finally {
			DBUtil.close(rs, ps, conn);
		}

		return SUCCESS;
	}

	public String getFileTracks() {

		Map<String, Object> result = TrackUtil.getUserId(request
				.getParameter("token"));
		if (!result.get("code").equals(200)) {
			responseData = result;
			return SUCCESS;
		}

		Integer userId = request.getParameter("userId") == null ? Integer
				.valueOf(result.get("data").toString()) : Integer
				.valueOf(request.getParameter("userId"));
		Integer sortType = request.getParameter("sortType") == null ? null
				: Integer.valueOf(request.getParameter("sortType"));
		Integer companyId = request.getParameter("companyId") == null ? null
				: Integer.valueOf(request.getParameter("companyId"));
		String mailUid = request.getParameter("mailUid");

		responseData = TrackServiceUtil.getFileTracks(userId, companyId,
				mailUid, sortType);

		return SUCCESS;
	}

	public String countLinkTracks() {

		Map<String, Object> result = TrackUtil.getUserId(request
				.getParameter("token"));
		if (!result.get("code").equals(200)) {
			responseData = result;
			return SUCCESS;
		}

		Integer userId = request.getParameter("userId") == null ? Integer
				.valueOf(result.get("data").toString()) : Integer
				.valueOf(request.getParameter("userId"));
		Integer companyId = request.getParameter("companyId") == null ? null
				: Integer.valueOf(request.getParameter("companyId"));
		String mailUid = request.getParameter("mailUid");

		responseData = TrackServiceUtil.countLinkTracks(userId, companyId,
				mailUid);

		return SUCCESS;
	}

	public String countFileTracks() {

		Map<String, Object> result = TrackUtil.getUserId(request
				.getParameter("token"));
		if (!result.get("code").equals(200)) {
			responseData = result;
			return SUCCESS;
		}

		Integer userId = request.getParameter("userId") == null ? Integer
				.valueOf(result.get("data").toString()) : Integer
				.valueOf(request.getParameter("userId"));
		Integer companyId = request.getParameter("companyId") == null ? null
				: Integer.valueOf(request.getParameter("companyId"));
		String mailUid = request.getParameter("mailUid");

		responseData = TrackServiceUtil.countFileTracks(userId, companyId,
				mailUid);

		return SUCCESS;
	}

	public String countEmailTracks() {

		Map<String, Object> result = TrackUtil.getUserId(request
				.getParameter("token"));
		if (!result.get("code").equals(200)) {
			responseData = result;
			return SUCCESS;
		}

		Integer userId = request.getParameter("userId") == null ? null
				: Integer.valueOf(request.getParameter("userId"));
		Integer companyId = request.getParameter("companyId") == null ? null
				: Integer.valueOf(request.getParameter("companyId"));
		Integer type = request.getParameter("type") == null ? null : Integer
				.valueOf(request.getParameter("type"));
		String mailUid = request.getParameter("mailUid");

		responseData = TrackServiceUtil.countEmailTracks(type, userId,
				companyId, mailUid);

		return SUCCESS;
	}

	public String getDocRecords() {

		Map<String, Object> result = TrackUtil.getUserId(request
				.getParameter("token"));
		if (!result.get("code").equals(200)) {
			responseData = result;
			return SUCCESS;
		}

		Integer userId = request.getParameter("userId") == null ? Integer
				.valueOf(result.get("data").toString()) : Integer
				.valueOf(request.getParameter("userId"));
		Integer currentPage = request.getParameter("currentPage") == null ? null
				: Integer.valueOf(request.getParameter("currentPage"));
		Integer pageSize = request.getParameter("pageSize") == null ? null
				: Integer.valueOf(request.getParameter("pageSize"));
		Integer sortType = request.getParameter("sortType") == null ? null
				: Integer.valueOf(request.getParameter("sortType"));
		Integer companyId = request.getParameter("companyId") == null ? null
				: Integer.valueOf(request.getParameter("companyId"));
		String email = request.getParameter("email");
		Integer pageNumber = request.getParameter("pageNumber") == null ? null
				: Integer.valueOf(request.getParameter("pageNumber"));
		Long trackId = request.getParameter("trackId") == null ? null : Long
				.valueOf(request.getParameter("trackId"));

		responseData = TrackServiceUtil.getDocRecords(userId, companyId,
				pageNumber, trackId, email, currentPage, pageSize, sortType);

		return SUCCESS;
	}

	public Object getResponseData() {
		return responseData;
	}

	public void setResponseData(Object responseData) {
		this.responseData = responseData;
	}
}